On Monday, I had a meeting with a client at his orthodontist office. I had never been to his office before but have been to plenty of dentists’ offices. As I walked in, here is what I saw (attached). It got better too! There was awesome music playing and flat screens everywhere. The bathroom had [...]
Monday we spoke about 3 cool ways companies and organizations are using Twitter. If you haven’t signed up after reading that post and hearing more about the service, this might make you take the leap. Twitter is providing you a small window to connect with people you may not otherwise be able to reach. As [...]
Have you waited for more than 45 minutes at a doctor’s office? How about more than 30 minutes? Do you find this acceptable? I find that unless it is an OB-GYN or someone who has emergencies/unplanned occurrences daily, that it is poor planning. It is poor customer service. I recently fired a doctor and his [...]
You may or may not be familiar with Twitter. If not, check out the video below. The basic premise is that you answer one simple question – “What are you doing?” and you only have 140 characters to do so. Here are 3 great ways that companies and organizations are building value in their brand [...]
Did you know that your mind starts out like an untouched field? As you develop, you end up falling into patterns and your mind ends up carving pathways that you follow. You use the same vendors, call on the same size/type of clients, and hang out with your usual group of people. As time goes on, you [...]
There are days when you are on! Unfortunately, there are also days when you are off. It is critical to recognize when you are “on”, and use it! Most importantly, if you are “off”, reschedule your sales call or your meeting. If you don’t, the biggest question by your customer is “what happened?” You will let [...]
In my marriage, we have a number on how we are doing from 1-10. In your personal life you may have set target numbers for weight or body fat percentage. In business, you need about two critical numbers and not too many more. The critical number can be how many contacts you made today or [...]
Today we met with Jessica, who worked with us early this year. She was formerly the top salesperson at Nordstrom in San Antonio, helping professional men dress well. We will refer to her as a personal brand expert. After Nordstrom, she approached us to sell our services. It was intriguing to her and she knew [...]
See new people, places and things. Stimulus rules regarding your brain and creativity! Stimulus can come from many areas. The best ones are the areas that give you the most energy, drive and ambition. Make it a point this week to do something different. Try one of the items below or leave us a comment on [...]
Yesterday was a special day for me (Kya). My team threw a pink themed Happy Birthday week celebration for me. It started with pink balloons in the parking garage when I arrived in the morning. There were pink signs along the entire path that I walked from the garage into the building, up the stairs, and down [...]
