Several times a week I find this ticket in my pocket. The first time I saw it, I thought nothing of putting it back and holding onto it. It was an unconscious action due to what I read. I have no idea where this ticket came from, but I know that it is clear and [...]
10 seconds: This is how long it should take you to peak someone’s interest in what you can do for them. Listen twice as often as you speak. Numeric precision on your communications messages greatly increases your credibility and the difference you portray. Example: I can save you $20,000.00 this year! Clarity in your messages [...]
“Let a customer say NO because what you offer doesn’t apply to them. But NEVER let a customer say NO because they don’t understand what you are offering.” – Doug Hall, Eureka! Ranch
When I ask one of my two young children to do something, like clean a mess, or “take this to your room,” the message is not listened too. I can ask four times and have the same outcome. Yet, when I give them a number for them to use to help understand, everything changes. “On [...]
