How do you treat your co-workers or employees? Your actions can sell or unsell them. Remember, it isn’t about motivation, it is about not demotivating your team. “You have to treat your employees like customers.” – Herb Kelleher, Southwest Airlines photo from 37signals.com
We discuss inspiration, strengths, and motivation vs. de-motivation. We blog about many other topics, but the common thread is that it all has enormous amounts to do with sales – internally and externally! Yesterday we had a customer visit from 400 miles away and tell us all how much we have helped them and have [...]
Yesterday I had the pleasure of doing a short Strengths presentation to the Tesoro interns. As usual, they had a sharp bunch with great questions (and answers) that I felt were worth sharing here. – Can people really be that happy to go to work? Amazingly, yes! Some people, including me, get excited for Mondays. [...]
