The Salesby5 Blog

How many companies really use technology to save money or make money or build teams? Salesby5 has a very high standard for hiring, mostly based on individual strengths and capabilities. We look for people who believe in our core values and can represent our brand extremely well. After interviewing here, I (Sarah) felt honored to be chosen. I believe that every member of our team feels proud to be a part of such a special group.

About two months ago, some things in my life changed, and I decided to move away from San Antonio. Rather than fearing for my job, I went straight to Erik and told him about my situation. We chose to put our state of the art technology to the test! With the use of our BlackBerry devices, Dell laptops equipped with shared calendars and contacts by Microsoft Outlook, google talk, a Sprint Air Card during the move, and Foonz conference call service, I have managed to stay an important part of the team. What we do and how well we do it have not changed. Among other responsibilities, Erik and Nan rely on me for all of their scheduling from nearly 1,000 miles away. Great technology is one thing that our team could not afford to sacrifice. This is the future of the work environment. Are you investing in great technology? And if so, are you using it to better your team?

On Friday, I woke up to a Dell laptop that only showed beautiful lines, but left my computer useless.  I called Dell and the support technician wanted to go through the traditional troubleshooting.  I asked if he would allow me to email him with a youtube video that showed exactly what problem I was experiencing.  He said he could neither receive emails nor access youtube.  I was annoyed, so I sent out the following tweet on twitter:
“Dear Dell, I could show your support team EXACTLY what’s wrong with my XPS M1330 if they had youtube access. Apparently, it is a common prob.” – 10:22 AM

I then received this tweet from @chrisbatdell:
@nanpalmero What’s going on with your Dell XPS? Is there something I can assist with? – 10:32 AM

Within 10 minutes, one of Dell’s excellent staff followed up with me to make sure my issue was taken care of. Additionally, Chris followed up with me to let me know that he would take care of my issue at Dell and to please contact him with any problems. Similar to my Sandisk experience with Rachel, I was so pleased.

How do Dell, Sandisk, Sprint and other companies keep track of their brand?  The foundation is Twitter Search.  This allows you to search Twitter for a keyword or keywords.  Instead of hitting that website, you can try TweetDeck and Twhirl, two of the most popular applications for laptops and desktops.  Here you can use Twitter Search within the application, so you can keep an eye on your brand, yourself and even better, see where your competitor is dropping the ball.

Need more help?  Drop us a line, we can show you how to better monitor Twitter for your keywords.

What a great time to be in business!  Here’s a way to get sales by 5 with a “new to you” tool at a great price.

Pick up a mobile broadband card from your favorite carrier – Sprint, Verizon or AT&T.  With one of these cards, you can get on the internet anywhere you can get cell phone service.  Recently, our router went down at the office.  Erik was able to continue working thanks to his Sprint Mobile Broadband card. Just like your BlackBerry or your laptop, you don’t know you need a mobile broadband card until you own one.

If you would like a Sprint Mobile Broadband card at a $10/mo discount, drop us a line and we’ll give you the login for www.sprint.com/sero