Salesby5 Executive JETPACK Nov. 2012

Check out our new monthly Executive JETPACK newsletter, covering hot topics in business growth today. Below are some great insights we got after attending the Fortune Growth Summit in October.

Crucial Conversations — Ron McMillan, co-author of Crucial Conversations, gave us tools on how to avoid going “silent” or “violent” in conflict driven, high stakes, emotional conversations, as well as how to stay focused on problem solving and great long term relationships.

Here are the all-important action steps to prepare for a Crucial Conversation:

  1. Get your head right. Ask: What do I really want?
  2. Get your heart right. Ask: Why would a decent person do that?
  3. Make it safe. Share your good intentions.
  4. Describe the gap. Compare what you expected with what you observed.
  5. Diagnose. End with a question and listen.

“People” – 2013’s #1 Challenge — At the recent Fortune Growth Summit, we learned that for companies worldwide, “people” challenges need the most focus, more than strategy, execution, and cash. Recruiting and engaging the best people requires an environment with a strong culture of leadership and open communication. If you have great people, what are you doing to keep them great? If you have good people what are you doing to help them become great? Our big focus at Salesby5 is helping companies and their people grow- especially through our Team Building workshop.

Sales Trends Now — We’re seeing low or no follow up from sales people. It could be the last 4 years of tough times has the newbies and veteran sales people discouraged or feeling like they are walking on eggshells. But today, follow-up is more important than ever! We are busy, forgetful, and distracted with family, phone calls, texts and other technology. 80% of sales are made on the 5th-12th contact! But only 10% of sales people make more than 3 contacts. Right now who can you follow up with to get a sale? We teach a workshop on the best days and times to contact called: Cold Calling, Callbacks, and Lead Optimization. 

Are any of these familiar issues keeping you up at night? If so, we’d like to help.

We offer a 10-minute trouble shooting session as our gift to you:

See all of our sales and growth workshops here:



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